Debbie Palmateer Wright 2/2025

I started to get to know Ashley through Performance Trailer. I had a 5th wheel that gave us an education through the years (knots on my forehead kind of education). So when we decided to make a change I contacted PT and Ashley responded through 6 months of questions via emails on how to put the best suspension and brakes under our new (to us) camper. She was prompt, knowledgeable, and had depth of awareness that impressed me because I thought she was selling parts from PT. Well when I finally got to pulling the trigger and bought the entire suspension from axels, slipper springs, and disc brakes, she asked who was going to install them. I asked for recommendations in central Arizona and she said that she could do it if I was in no rush. WOW, I couldn’t say yes quick enough and I’m glad I did. As the previous reviews said she did what she said she was going to do, when she said she was going to do it (actually a day early!!!!) and for the price she said she was going to do it! While they were working on the suspension my wife asked what I thought about the project. I told her that in just the first half hour of watching and talking with her and her assistant Chaiden (also an excellent technician that can work on my equipment any time!), they have done this enough times to have it down to an assembly line of efficiency. I was totally comfortable walking away knowing it was going to be a stellar install. Which it was/is. Can’t say how impressed I have been with this entire process/project. It had great karma from the initial email full of questions to Performance Trailer to the test drive to burnish in the brake pads. Excellent project excellent team, thanks to Ashely and her communication, knowledge, and drive. Totally impressed. Told my wife that I wish we had more contractors in our life that gave such satisfaction.